Reimbursement claims usually mean you paid first and seek repayment. Insurers want proof of payment plus clinical linkage — this guide lists common document types; always follow your policy booklet.
Usually required
- Original or certified bills and receipts showing mode of payment.
- Complete discharge summary or specialist letter tied to the billed dates.
- Cancelled cheque or bank mandate details exactly as the portal form requests.
Common gaps
- Missing pharmacy bills that match medication dates on the discharge sheet.
- Scans cropped so GSTIN or hospital letterhead is cut off.
- Mixing two patients’ PDFs in one upload batch without filenames.